Languages
C+, Java, JavaScript, ActionScript, SQL, Visual Basic, ASP, PHP, CSS, HTML, XHTML
Networking
CISCO Networking Academy
Hardware
Strong knowledge of computer hardware
Troubleshooting
Software
Database: Microsoft Access and Oracle
Microsoft Office-All Versions
Multimedia: Adobe Photoshop, Premiere, Illustrator, Captivate, Dreamweaver 8, Flash 8, Fireworks, Indesign, 3DS Max
Platforms: Microsoft Windows® 2000, Microsoft Windows XP |
|
Top of Page
Experience
Instructional Designer |
July 2007-Present |
|
Glotel, Inc.
- Assigned to AT&T Human Resources-Talent Development
- Supported the Mission and Goals of AT&T
- Worked with Leadership to assess existing training in Leader Led and WBT form
- Worked with Leadership to identify training needs of new products and services
- Conducted Needs Analysis to identify training needs
- Converted Leader Led training to Web Based
- Skilled in Assistive Technology and Ergonomics
- Planned and conducted Workshops, Seminars, Webinars, PodCasts, Lectures,Teleconference and Boardroom Meetings.
- Developed and Maintained Interpersonal Relationships at the Center for Learning (CFL) as well as with Managers, Subject Matter Experts, and Designers in all Geographical Regions of AT&T.
- Developed and tested flash animations and interactions
- Developed Online Content using, Dreamweaver, HTML, XHTML, CSS, JavaScript, ActionSript
- Prepared test plans and data, and user documentation for customer systems, including billing, ordering, and sales, marketing, and technical.
- Project Managed International Vendors in Development of WBT.
|
Government Public Service Analyst |
Jan 2006- July 2007 |
|
NamesandNumbers of Texas
- Negotiated contracts with School Districts and other Government Agencies.
- Supported the Mission and Goals of Names and Numbers
- Used Governmental Regulations for Accuracy
- Ensured the accuracy and timeliness of contracts.
- Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information,
Address complaints from public service and governmental agencies.
- Review files, records, and other documents to obtain information to respond to requests.
- Answer telephones, directed calls, and took messages.
- Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.
- Operated office machines, including photocopiers, scanners, facsimile machines, voice mail systems, and personal computers.
- Maintained and updated filing, inventory, mailing, and database systems, both manually and using a computer
|
Top of Page
Education
Top of Page |
